We do NOT steam or hot water extract wool carpets and upholstery! It is our belief that wool should never be completely wet. Shrinkage, fading and fiber integrity loss can occur when wool is subjected to hot water cleaning. Don't risk it!
Further, our cleaning technicians have over a decade of real cleaning experience. Why would you trust your expensive wool rugs or wool carpet to a "kid" who started running a hot water extraction truck last month? Your wool is as valuable to us as it is to you!